cms_WV: 9820

In collaboration with The Seattle Times, Big Local News is providing full-text nursing home deficiencies from Centers for Medicare & Medicaid Services (CMS). These files contain the full narrative details of each nursing home deficiency cited regulators. The files include deficiencies from Standard Surveys (routine inspections) and from Complaint Surveys. Complete data begins January 2011 (although some earlier inspections do show up). Individual states are provides as CSV files. A very large (4.5GB) national file is also provided as a zipped archive. New data will be updated on a monthly basis. For additional documentation, please see the README.

This data as json, copyable

rowid facility_name facility_id address city state zip inspection_date deficiency_tag scope_severity complaint standard eventid inspection_text filedate
9820 PINE LODGE 515001 405 STANAFORD ROAD BECKLEY WV 25801 2012-04-04 243 E 1 0 L6DT11 . Based on review of family council meeting minutes, resident council meeting minutes, and staff interview, the facility failed to act upon the issues identified by the family council and the resident council. There was no evidence the concerns brought to the attention of the facility, by either group, were seriously considered and/or addressed. This practice had the potential to affect more than an isolated number of residents. Facility census 115. Findings include: a) Resident Council On 01/04/12, the resident council completed a grievance report stating scheduling was inappropriate. The facility's resolution to the concern was, "We schedule staff to census and state requirements of 2.25. Facility attempts to replace call-ins immediately. Running ads for new hires. Offering vacant shifts for bonus." The complaint was made by the resident council on 01/04/12, but was not addressed to the resident council on 02/14/12. b) Family Council Review of the minutes of a family council meeting, held on 03/20/12, revealed family members made various complaints: - Residents were not gotten out of bed - The facility's staffing level was inadequate - Resident rooms were not clean - Water and ice was not passed - Water and ice was out of residents' reach - Water was not given to those who needed help drinking - Incontinent residents were not changed in a timely manner - Call lights were not answered in a timely manner - Staff members passed call lights and did not answer them "stating not their residents." - Lotion was not applied to residents - Residents were not being walked - Medications were passed late - Catheter bags were hung incorrectly There was no evidence the facility gave serious consideration to any of the concerns expressed by the members of the family council. There was nothing to suggest the facility acted upon, or made any attempts to investigate the concerns expressed by the family council. Had the facility listened to the concerns, evaluated the concerns, and/or sought additional information, some of the concerns were allegations of neglect which required reporting to appropriate agencies as well as investigations. The facility's only resolution to the numerous complaints from the family council was to educate staff. . 2015-08-01