cms_WV: 11537

In collaboration with The Seattle Times, Big Local News is providing full-text nursing home deficiencies from Centers for Medicare & Medicaid Services (CMS). These files contain the full narrative details of each nursing home deficiency cited regulators. The files include deficiencies from Standard Surveys (routine inspections) and from Complaint Surveys. Complete data begins January 2011 (although some earlier inspections do show up). Individual states are provides as CSV files. A very large (4.5GB) national file is also provided as a zipped archive. New data will be updated on a monthly basis. For additional documentation, please see the README.

This data as json, copyable

rowid facility_name facility_id address city state zip inspection_date deficiency_tag scope_severity complaint standard eventid inspection_text filedate
11537 WILLOW TREE MANOR 515156 1263 SOUTH GEORGE STREET CHARLES TOWN WV 25414 2010-09-16 204 D     WF8P11 **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** . Based on family interview, record review, and staff interview, the facility failed to provide sufficient preparation at discharge of one (1) of six (6) sampled residents to ensure an orderly transfer from the facility, by failing to safeguard and return timely to the resident and/or responsible party important personal documents left in the facility's possession on admission which could not be produced at the time of the resident's discharge. Resident identifier: #96. Facility census: 94. Findings include: a) Resident #94 During an interview at 3:15 p.m. on 09/13/10, Resident #96's responsible party reported she had not yet received the resident's Medicare benefits card, social security card, or her driver's license, which she had given to staff at the time of the resident's admission to the facility on [DATE]. Resident #96 was discharged from the facility on 08/20/10. The responsible party stated these identification cards were necessary for obtaining health care services for the resident. Review of the resident's closed record revealed a copy of the resident's Medicare benefits card, confirming it had been presented to the facility. There was no mention in the record of the location of the original card. During an interview with the social worker (Employee #8) at 10:40 a.m. on 09/16/10, she acknowledged the cards had not been returned and, in fact, could not be located. She stated she had met with the resident's daughter shortly before her mother's discharge and returned jewelry that had been held for the resident in the facility's safe. At that time, the daughter asked her about the cards. Employee #8 had no knowledge of the cards and had assured the daughter she would locate them and have them returned. She stated this duty had been given to the admissions clerk, who reported she had them in her possession and volunteered to return them. A week ago, the social worker had been contacted again by the resident's daughter, who had again requested the cards. When asked, the admissions clerk told Employee #8 that she had attempted to return them, and the daughter would not come to her door. The social worker stated that, on 09/10/10, she had prepared a letter to be sent to the daughter by certified mail on 09/13/10, and she produced the letter requesting the daughter to contact the facility and arrange for the return of the cards. This letter was not sent because, when the social worker arrived at the facility on Monday 09/13/10, she discovered the admissions clerk had quit on Friday 09/10/10 and could not be contacted. A search of her office failed to produce the cards. In a subsequent interview, the administrator joined the social worker. The administrator stated he was unaware the cards had not been returned, and he reported he had no knowledge of their current location. He confirmed the facility's admissions clerk had quit unexpectedly on 09/10/10. He stated it was the facility's practice for the admissions clerk to obtain the cards during the admission process, but they should be copied and returned to the responsible party. He did not know why this was not done for Resident #96. 2014-01-01