cms_TN: 6726
In collaboration with The Seattle Times, Big Local News is providing full-text nursing home deficiencies from Centers for Medicare & Medicaid Services (CMS). These files contain the full narrative details of each nursing home deficiency cited regulators. The files include deficiencies from Standard Surveys (routine inspections) and from Complaint Surveys. Complete data begins January 2011 (although some earlier inspections do show up). Individual states are provides as CSV files. A very large (4.5GB) national file is also provided as a zipped archive. New data will be updated on a monthly basis. For additional documentation, please see the README.
This data as json, copyable
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rowid
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facility_name
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facility_id
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address
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city
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state
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zip
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inspection_date
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deficiency_tag
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scope_severity
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complaint
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standard
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eventid
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inspection_text
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filedate
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| 6726 |
REELFOOT MANOR HEALTH AND REHAB |
445285 |
1034 REELFOOT DRIVE |
TIPTONVILLE |
TN |
38079 |
2015-01-15 |
244 |
C |
0 |
1 |
T0F711 |
Based on policy review, review of the resident council minute reports and interview, it was determined the facility failed to promptly resolve grievances related to residents not getting coffee before the meal trays as documented in the minutes for 3 of 3 (October, November and December 2014) months of minutes reviewed. The findings included: 1. Review of the facility's residents' rights policy documented, .(f) Grievances. A resident has the right to-- (1) Voice grievances . (2) Prompt efforts by the facility to resolve grievances the resident may have . Review of the facility's filing grievances / complaints policy documented, .5. Upon receipt of a grievance and/or complaint, the Social Worker will investigate the allegations and submit a written report of such findings the Administrator within (5) working days of receiving the grievance and/or complaint . 6. The Administrator will review the findings with the person investigating the complaint to determine what corrective actions, if any, need to be taken . 7. The resident, or person filing the grievance and/or complaint on behalf of the resident, will be informed of the findings of the investigation and the actions that will be taken to correct any identified problems. The Administrator, or his or her designee, will make such reports orally within 5 working days of the filing of the grievance or complaint with the facility . 2. Review of the October 2014 resident council minutes documented the residents' concern of coffee not being served before the meal trays are delivered. 3. Review of the November 2014 resident council minutes documented the residents' concern of coffee not being served before the meal trays are delivered. 4. Review of the December 2014 resident council minutes documented the residents' concern of coffee not being served before the meal trays are delivered. 5. During an interview in the Social Service office on 1/13/15 at 8:46 AM, the Human Resource Director was asked about the facility's response to the council's problem with getting the coffee before the trays. The Human Resource Director stated, .(named Director of Nursing (DON)) has addressed that and a Certified Nursing Assistant (CNA) has been assigned to pass out the coffee. It is being addressed. 6. During an interview in Resident #34's room on 1/14/15 at 3:19 PM, Resident #34, president of the resident council, was asked if there were any concerns the resident council had. Resident #34 stated, Yeah, we want out coffee before the trays. We told the old DON and dietary has been to the meetings. We were told if the coffee cart comes out first we can have the coffee before trays, but if coffee tray comes out after trays we get it after and the coffee is cold. 7. During an interview in the DON's office on 1/15/15 at 10:53 AM, the DON was asked about the council's grievances. The DON stated, I have not been to one of the meetings yet. Yes, I was told about the coffee. I went to them in December and I have someone, (may be a CNA or a Nurse) whoever gets finished first to pass the coffee cart around. The DON was asked would you expect grievances to be addressed sooner than 3 months. The DON stated, Yes. |
2018-05-01 |