| 42 |
SANTA FE CARE CENTER |
325030 |
635 HARKLE ROAD |
SANTA FE |
NM |
87505 |
2018-10-28 |
804 |
F |
0 |
1 |
GNFO11 |
Based on interview, observation, and record review the facility failed to provide meals that taste good, looked appetizing, and were served at the correct temperature. This failed practice had the potential to affect all 99 residents identified on the resident census list provided by the administrator on 10/21/18. This deficient practice has the potential for residents to not eat meals and could lead to weight loss. The findings are: [NAME] On 10/22/18 at 9:12 am during an interview, R #78 stated that the food is terrible. I eat what I can. B. On 10/22/18 at 4:41 pm during an interview, R #42 stated, The food is horrible, sometimes its cold when its supposed to be hot. Sometimes it takes a long time to get the trays to the rooms. C. On 10/22/18 at 3:34 pm, during an interview, R #77 stated, The meals could be warmer, by the time it gets to you they are sometimes cold, sometimes staffing is short, they try the best they can .but. D. On 10/22/18 at 4:00 pm during an interview, R #150 stated food is horrible. if my family didn't bring me things, I would starve to death. E. On 10/23/18 at 10:05 am during the resident council meeting, residents stated the food served at the facility was always the same, it was undercooked, not at a good temperature, had no flavor, and no spice. F. On 10/23/18 at 2:20 pm, during an interview, R #30 stated that the food was a 3 on a scale from 1 to 10, (1 bad and 10 good). [NAME] On 10/23/18 at 4:55 pm during observation and test tray validation of the dinner meal the following was indicated: 1. oven baked chicken was 130 degrees Fahrenheit (temperture should be 140 degrees) and the inside was pink in color, 2. mixed vegetable blend were mushy to taste and not warm. 3. The appearance of food on the plate was unappetizing. H. On 10/24/18 at 12:00 pm, an observation of test tray from the kitchen revealed that the meal (chicken fried steak, mashed potatoes, and spinach) was not appetizing/appealing. The meat appeared still pink on the inside, and the breading was soggy, The entire meal was bland to the taste. I. On 10/24/18 at 12:15 pm during an interview, the Dietary Manager stated he was aware of resident complaints about the food served at the facility. [NAME] On 10/25/18 at 10:50 am during an Interview, the facility administrator stated, the food is not going to get better until we can get out from under the current contracted company. |
2020-09-01 |