cms_NH: 90
Data source: Big Local News · About: big-local-datasette
rowid | facility_name | facility_id | address | city | state | zip | inspection_date | deficiency_tag | scope_severity | complaint | standard | eventid | inspection_text | filedate |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
90 | ROCHESTER MANOR | 305024 | 40 WHITEHALL ROAD | ROCHESTER | NH | 3867 | 2017-04-13 | 364 | E | 0 | 1 | K2IK11 | Based on observation, interview, and resident council review, it was determined that the facility failed to assure that food is palatable, attractive and at the proper temperature to ensure resident's satisfaction. (Resident identifier is Resident #5.) Findings include: Observations on 4/13/17 at 7:37 a.m. of food service performed identified that the holding temperature on the steam table of the oatmeal prior to being served was 178 degrees Fahrenheit. The holding temperature of the scrambled eggs on the steam table prior to being served was 168 degrees Fahrenheit. A test tray was prepared at 7:45 a.m. and left the kitchen at 7:46 a.m. for the B Unit. The last tray was served to a resident at 7:59 a.m. and the test tray was pulled from the tray cart. At that time the oatmeal temperature of 149 degrees Fahrenheit and the scramble eggs had a temperature of 162 degrees Fahrenheit. The hot water for tea had a temperature of of 153 degrees Fahrenheit. The orange juice on the test tray had a temperature of 73 degrees Fahrenheit and did not maintain a cold temperature below 41 degrees Fahrenheit that was palatable, attractive and at the proper temperature to ensure resident's satisfaction. Interview on 4/13/17 at 1:15 p.m. with Resident #5 revealed that Resident #5 indicated the food is always the same chicken or fish, and is always cold. Resident #5 confirmed that for an alternate meal choices you can get peanut butter & jelly or grilled cheese as an alternate when you don't like the main menu, then stated their preference to have soup more. Interview on 4/12/17 at 10:00 a.m. with the resident council members revealed that several of the residents in attendance felt that the meals that they receive are often cold, especially on Unit B. When questioned, the residents responded that breakfast is frequently not hot enough. The residents did state that the staff would heat up a meal, but that it is not the same. Many residents stated that Unit A was always served before Unit B and that the kitchen frequently ran out of the first meal choice before Unit B was served. The residents reported that the food does not taste good, especially the scrambled eggs. | 2020-09-01 |