cms_NE: 9687
Data source: Big Local News · About: big-local-datasette
rowid | facility_name | facility_id | address | city | state | zip | inspection_date | deficiency_tag | scope_severity | complaint | standard | eventid | inspection_text | filedate |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
9687 | PIONEER MEMORIAL COMMUNITY HOSPITAL | 2.8e+176 | P O BOX 578, 206 NW 4TH STREET | MULLEN | NE | 69152 | 2013-08-21 | 156 | E | 0 | 1 | UESZ11 | Licensure Reference Number 175 NAC 12-006.06C Based on resident interview, staff interview, and record review; the facility failed to ensure that the Representative of the Resident Council (Resident 7) was aware of the procedures to: 1) file a complaint with the State Investigations Division and; 2) contact the Long Term Care Ombudsman. Facility census was 26. Findings are: Interview on 8/20/13 at 10:00 AM revealed that Resident 7 was not aware of the location of reporting information or the phone number to file a report with the State Investigations Division. Further interview revealed that Resident 7 was not aware of the location of the Long Term Care Ombudsman information or the phone number to reach the Ombudsman. Interview on 8/21/13 at 10:00 AM with the Activities Director revealed that the information for reporting a complaint to the State Investigations Division, the Long Term Care Ombudsman information and, the contact phone numbers had not been addressed with Resident 7. Review of Resident Council Meeting notes for months of April, May, June, and July of 2013 did not contain written information to indicate that residents educated on location of the information for filing complaints or contacting the ombudsman. Further review revealed that Resident 7 attended meetings on those dates. Interview on 8/21/13 at 10:20 AM with the Activities Director confirmed that the information on reporting complaints to the State and the Ombudsman information and phone numbers should have been discussed with residents. | 2016-07-01 |