cms_NE: 12955

In collaboration with The Seattle Times, Big Local News is providing full-text nursing home deficiencies from Centers for Medicare & Medicaid Services (CMS). These files contain the full narrative details of each nursing home deficiency cited regulators. The files include deficiencies from Standard Surveys (routine inspections) and from Complaint Surveys. Complete data begins January 2011 (although some earlier inspections do show up). Individual states are provides as CSV files. A very large (4.5GB) national file is also provided as a zipped archive. New data will be updated on a monthly basis. For additional documentation, please see the README.

Data source: Big Local News · About: big-local-datasette

This data as json, copyable

rowid facility_name facility_id address city state zip inspection_date deficiency_tag scope_severity complaint standard eventid inspection_text filedate
12955 GOLDEN LIVINGCENTER - PLATTSMOUTH 285104 602 SOUTH 18TH STREET PLATTSMOUTH NE 68048 2010-09-02 312 E     VQV011 LICENSURE REFERENCE NUMBER 175 NAC 12-006.09D1c Based on observations, interviews and record review; the facility failed to respond to call lights in a timeframe which would meet the needs of the residents' comfort and safety. Resident sample was 19 and the facility census was 85. Findings are: Group interview was held on 8/31/10 at 2:00pm. Eleven residents were in attendance and all of them actively participated. The residents have been told that the goal of the facility is for the staff to answer the call lights within 10 minutes of being turned on. The residents stated that they have been reporting that it is taking way to long to answer the call lights for three months. The facilities' response to this is that they are working on the system it will improve. Three out of the eleven residents present said that they have many times "wet them selves" because it took so long to answer the call lights. Two of the residents present said that they just start hollering when they can't wait any longer. The Resident Council minutes for the meetings held in January 2010, March 2010, June 2010, and August 2010 all revealed that call lights were not being answered in a timely manner, or not answered at all. The Grievance Tracking Log revealed on 4/6/10 a call light took twenty minutes to answer. On 4/15/10, a call light was not answered for 45 minutes. On 5/25/10, a resident reported to family that the call light was on all night long, and the next morning the family reported that the resident smelled strongly of urine. On 5/9/10, a resident complained that the call light was on for an hour and ten minutes. On 7/24/10, a call light was not answered for 45 minutes. On 8/2/10, a resident complained that the call light was on for 30-40 minutes. On 8/2/10, a resident complained that a call light was on for 15 minutes. On 8/8/10, a resident complained that a call light was on for 20 minutes. Review of Grievance Tracking Logs since January 2010 revealed that there were at least two complaints about call lights. The facility had periodically done call light audits by maintenance. Maintenance has replaced malfunctioning call lights as needed. Observation on 8/30/10 at 2:35pm revealed Resident 1's call light was on for 30 minutes. At 3:10pm, Resident 1 and Resident 1's roommate said that they had both turned their call light on and were soaked because it had not been answered. Observation on 9/2/10 at 9:30am revealed that Resident's call light was on for 20 minutes. At 9:50am, Resident 1 started hollering for help and the staff who were at the desk responded. Resident 1 wanted to lay down. Interview with a resident on 9/2/10 revealed the resident's call light went on at 1:35pm and was turned off at 1:39pm without cares being provided to that resident. The resident turned the call light back on at 1:40pm, and at 1:42pm, the resident asked the staff why they had shut it off. The staff told the resident that the call lights couldn't be on too long. This resident had to go to the bathroom. Interview with the same resident on 9/2/10 at 2:00pm revealed that this resident had turned on the call light at 1:53pm and the staff turned it off at 1:57pm. The staff told the resident that it would be better if the call light was not on. Interview on 9/1/10 at 4:00pm with the Administrator revealed that there had been a problem with the call light system and maintenance was working on it. Staff have been in-serviced on the need to respond to call lights more quickly. The facility QA & A Audit form dated 8/13/10 indicated that the call lights needed to be answered within 5 minutes for the call light being initiated. The audit responses revealed 2-5 minutes, but the residents were still saying that the call lights were not being answered routinely in a timeframe that meets their needs. 2014-01-01