cms_ID: 88
Data source: Big Local News · About: big-local-datasette
rowid | facility_name | facility_id | address | city | state | zip | inspection_date | deficiency_tag | scope_severity | complaint | standard | eventid | inspection_text | filedate |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
88 | GATEWAY TRANSITIONAL CARE CENTER | 135011 | 527 MEMORIAL DRIVE | POCATELLO | ID | 83201 | 2016-06-24 | 167 | C | 0 | 1 | X31E11 | Based on observation and visitor and staff interview, it was determined the facility failed to ensure the results of the most recent surveys were readily accessible to residents. This deficient practice was true for any resident or their representative or visitors who may want to review the survey results, including 13 of 13 sample residents (#s 1-13). Findings included: On 6/20/16 at 1:55 pm, a survey results binder was observed on the wall near the nurses' station in Hallway C. The binder contained the results of the last annual recertification survey, dated 6/13/14. The results of two complaint surveys, dated 1/27/15 and 2/11/15, were not located in the binder. On 6/21/16 at 9:10 am, the DON said he did not see the two complaint surveys in the binder. On 6/22/16 at 12:30 pm, Visitor A was observed to read the survey results, which also included the two newly placed complaint surveys. She said she had been visiting facilities and reading survey results in order to make a decision on where to find the right home for a family member. The complaint survey results were not available to Residents #1 - #13, or others who may wish to review the results. | 2020-09-01 |