cms_HI: 13
Data source: Big Local News · About: big-local-datasette
rowid | facility_name | facility_id | address | city | state | zip | inspection_date | deficiency_tag | scope_severity | complaint | standard | eventid | inspection_text | filedate |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
13 | HILO MEDICAL CENTER | 125002 | 1190 WAIANUENUE AVENUE | HILO | HI | 96720 | 2019-12-20 | 725 | D | 0 | 1 | P3CE11 | Based on interviews with residents, the facility failed to ensure the provision of sufficient nursing staff to provide services to assure residents maintain their highest practicable physical and psychosocial well-being. Findings include: 1) On 12/18/19 at 10:00 AM, a confidential interview was done with ten resident council representatives that were invited to participate by the facility staff. The representatives reported staff members will respond to their call light right away; however, they are told they have to wait five to ten minutes as the staff member is providing care for another resident. Three residents reported there has been occasion where they had to wait for 30 minutes. One resident reported this usually occurs during the night shift. And another resident commented that he/she doesn't want to ask for help during the shift change. 2) On 12/17/19 at 01:55 PM, a confidential interview was done with a cognizant resident (the resident yielded a score of 15 on the Brief Interview for Mental Status, which indicates the resident is cognitively intact). The resident reported there are three shifts and identified the 03:00 PM to 11:00 PM as not having enough staff members to provide care. The resident shared that the call light is pressed, the staff member responds, turns off the light, tells you they are busy and will come back. The resident further reported, the call light is being pressed for assistance for repositioning, bathroom and transferring in and out of bed; however, acknowledged that the staff members are run down. | 2020-09-01 |