cms_GU: 71
Data source: Big Local News · About: big-local-datasette
rowid | facility_name | facility_id | address | city | state | zip | inspection_date | deficiency_tag | scope_severity | complaint | standard | eventid | inspection_text | filedate |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
71 | GUAM MEMORIAL HOSPITAL AUTHORITY | 655000 | 499 NORTH SABANA DRIVE | BARRIGADA | GU | 96913 | 2012-01-26 | 246 | D | 0 | 1 | J2NN11 | Based on observation, interview and record review the facility did not accommodate the resident needs when staff delayed the provision of care for up to 1 hour after 2 of 15 residents (sampled resident 8 and unsampled resident 13) used the call bell system to request assistance for personal needs. Findings: During interviews on 1/24/2012 beginning at 2 PM, Resident 8 stated she needed help to use a walker to get to the bathroom. The night shift staff were slow to answer the call light, which caused the resident distress at getting to the bathroom in time. Resident 13 stated she need help to get to the bathroom. When she used the call light to call for help, the staff would come in and turn off the call light stating they would be return; however she would have to wait for up to one hour to get help. She stated only the CNA's would answer the call lights. During an interview on 1/26/2012 beginning at 11:15 AM, the head nurse stated she expected all staff to answer the call lights and they should be answered within five minutes. Review of the Policy and Procedure titled Use of Call Light #6580 read as follows: Procedure: 1. All facility personnel must be aware of call lighted at all times. 2. Answer ALL call lights promptly whether or not you are assigned to the resident . 6. Answer all call lights in a prompt, calm, courteous manner; turn off the call light as soon as you enter the room. 7. Never make the resident feel you are too busy to give assistance; offer further assistance before you leave the room . 14. Limit the call light response time up to 5 minutes. | 2017-01-01 |