cms_DC: 37
Data source: Big Local News · About: big-local-datasette
rowid | facility_name | facility_id | address | city | state | zip | inspection_date | deficiency_tag | scope_severity | complaint | standard | eventid | inspection_text | filedate |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
37 | WASHINGTON CTR FOR AGING SVCS | 95014 | 2601 18TH STREET NE | WASHINGTON | DC | 20018 | 2018-09-26 | 575 | E | 0 | 1 | PSFH11 | Based on observation, document review and staff interview, the facility failed to ensure the accuracy of the contact information to include the names, mailing and email addresses for all pertinent State agencies and advocacy groups posted and failed to ensure the posting included a statement that the resident may file a complaint with the State Survey Agency was posted in an accessible and understandable manner. The resident census was 240 on the first day of survey. Findings included . During tour of the facility on 9/26/18 at 12:00 PM, the Important Contact Numbers sign was observed posted on the wall behind the nurses' station in small print. The Important Contact Numbers signage contained telephone numbers to report grievances to the following organization: the facility administrator, Department of Consumer and Complaint/Incident Hotline number, Regulatory Affairs, District Ombudsman, and District of Columbia Office of Aging. However, the signage failed to display the correct names and titles of the administrators for the aforementioned organizations. Further inspection of the required posting showed that the font size of the print was very small and not easily seen by individuals in wheelchairs. The facility failed to ensure the posting accurately reflected all State agencies information to include mailing and email addresses, in a font size that is accessible and understandable by individuals in wheelchairs. During a face to face interview on 9/26/18 at 3:00 PM, Employee #10, was shown the required posting of contact information. Employee #10 was in agreement that the font size was too small further stated that corrections would be made to the sign and move to a lower location so it can could be seen by individuals in wheelchairs. During a face-to-face interview at the time of the observation Employee #10 acknowledged the findings. | 2020-09-01 |