cms_AZ: 83
Data source: Big Local News · About: big-local-datasette
rowid | facility_name | facility_id | address | city | state | zip | inspection_date | deficiency_tag | scope_severity | complaint | standard | eventid | inspection_text | filedate |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
83 | DESERT HAVEN CARE CENTER | 35062 | 2645 EAST THOMAS ROAD | PHOENIX | AZ | 85016 | 2017-02-03 | 241 | D | 0 | 1 | TPN311 | Based on observations, staff interviews and a review of policy, the facility failed to maintain an environment that enhanced each resident's dignity and respect. Findings include: A random observation was conducted on (MONTH) 1, (YEAR) at 12:30 p.m., on the secured male behavioral unit. During this observation, the lunch meal cart was observed to be positioned by the main dining room door and across from the assisted dining room. While conducting observations, a CNA (Certified Nursing Assistant/staff #123) was heard to tell the other CNA's to pull the Feeders trays. The same CNA was again heard to tell the other CNA's to take the Feeders trays into the assisted dining room. An interview was conducted on (MONTH) 1, (YEAR) at 1:50 p.m., with staff #123, who acknowledged that she had referred to the residents as, Feeders. Staff #123 stated that she probably should not have referred to those residents who required assistance with their meals as Feeders, because it was not appropriate. She said she could have called them, Assisted residents. A interview was conducted on (MONTH) 2, (YEAR) at 2:10 p.m., with the Director of Nursing (staff #129). He stated that referring to the residents as, Feeders would be a dignity issue and that they should be referred to as assisted residents. On (MONTH) 2, (YEAR), an interview was conducted with the Administrator (staff #48), who stated that calling a resident a Feeder, is not dignified and that he had just provided an inservice regarding dignity approximately six months ago. A facility policy titled, Assistance with Meals included the following: 3. Residents Requiring Full Assistance: Residents who can not feed themselves will be fed with attention to safety, comfort and dignity, for example: c. Avoiding the use of labels when referring to residents (e.g., feeders). | 2020-09-01 |