cms_AK: 83
Data source: Big Local News · About: big-local-datasette
rowid | facility_name | facility_id | address | city | state | zip | inspection_date | deficiency_tag | scope_severity | complaint | standard | eventid | inspection_text | filedate |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
83 | PROVIDENCE TRANSITIONAL CARE CENTER | 25018 | 910 COMPASSION CIRCLE | ANCHORAGE | AK | 99504 | 2017-06-22 | 166 | C | 0 | 1 | NLCD11 | Based on observations, admission packet review, and interview, the facility failed to ensure residents (based on a census of 39) had been provided with the name of the grievance officer. This failed practice denied residents and their families and/or interested parties, needed information on who to file a grievance with. Findings: Random observations during the survey on 6/19-22/17 revealed the name of the Grievance Officer was not posted on the wall in the common areas. Review on 6/19/17 of the admission packet provided to Resident's upon admission revealed the name of the Grievance Officer was not listed with the contact information. During a group interview on 6/21/17 at 11:00 am, all 5 Residents (#2; #16; #17; #18; and #19) stated they did not know who the Grievance Officer was. Review on 6/21/17 at 3:00 pm of Resident #17's admission packet, with the Resident, revealed the information did not contain the Grievance Officer's name. | 2020-09-01 |