| 166 |
ST. BARBARA'S MEMORIAL NURSING HOME |
515012 |
PO BOX 9066 |
FAIRMONT |
WV |
26555 |
2017-06-20 |
225 |
D |
1 |
0 |
HCKF11 |
> Based on review of reported allegations, staff interview, family interview, and policy review, the facility failed to report timely and/or investigate an allegation of abuse for one (1) of five (5) allegations reviewed. Resident identifier: Resident #1. Facility census: 55. Findings include: a) Resident #1 On 06/20/17 at 11:10 a.m., Assistant Administrator (AA) #11 was questioned as to whether the facility had any reportable allegations in the previous three (3) to six (6) months. The AA referred the question to Registered Nurse (RN) #71. Upon inquiry, the RN provided an allegation which she verbalized was being investigated. The immediate reporting form indicated Nurse Aide (NA) #79 had reported the allegation to the DON on 06//19/17, alleging NA #22 had used foul language/cursed at Resident #1 when the resident requested to be put back to bed after being toileted on the three o'clock to eleven o'clock (3:00 - 11:00) afternoon shift. Licensed Practical Nurse (LPN) #66, interviewed on 06/20/17 at about 10:30 a.m., said the LPN's role was to tell the director of nursing (DON), and the DON would do the rest. With further questioning, the LPN said the Charge Nurse would be notified on evenings and weekends, and that person would notify the appropriate entities. NA#79, interviewed via telephone on 06/20/17 at 12:10 p.m. verbalized she usually worked dayshift, but had worked over that day. The nurse aide said the resident was toileted on the bedside commode and when done was put in the wheelchair (w/c). The NA said the resident asked what time dinner was served and was told about 5:30 p.m. NA#79 stated Resident #1 asked to be put back to bed because it was only 4:00 p.m. The nurse aide alleged NA#22 told the resident they were not playing these f-----g games and don't (do not) care what your daughter says. You are not being babied. NA#79 verbalized she notified LPN #63, who was passing medications. The LPN then ensured the resident was placed back in bed. NA #79 verbalized during the interview, that she went back into the room and apologized for what had happened. The nurse aide said Resident #1 did not exhibit behaviors, was a very sweet person. The NA said the resident's routine was to toilet and lay down. The resident would get up fifteen (15) minutes before meals. The NA voiced she thought the family member had talked to the facility about it. Resident #1, interviewed on 06/20/17 at about 12:30 p.m. ,was in bed, lying on left side, awake and alert. The resident verbalized that staff sometimes puts her down too hard when putting her back in bed. Resident #1 said when she had a concern she told her daughter and the daughter talked to the facility. Family Member (FM) #1, interviewed at 12:48 p.m., verbalized she had not made a formal complaint because her mother was confused as to dates and times. FM #1 said the resident informed her that someone said, Well, that was totally unnecessary to another staff person when they were providing care. The family member said she informed RN #73 last week about Resident #1's concerns, but did not file a formal complaint with the facility, because she did not know if it was true. The minimum data set (MDS) with an assessment reference date (ARD) of 04/28/17 indicated Resident #1 had a brief interview for mental status (BIMS) score of 08 which indicated moderate cognitive impairment. During an interview with the assistant administrator, at 1:10 p.m., she voiced the LPN should have started the investigative process, filled out forms, notified the charge nurse, and called the social worker so there was no lag time. The administrator verbalized that she, the director of nursing, and the social worker were out of the building last week. When asked who was in charge, she said Administrator #10, whatever charge nurse, and RN #71. RN #71, interviewed at 1:17 p.m., voiced FM #1 had spoken to her on Monday (06/19/17) about an incident that happened concerning one of the aides, but did not know whether or not it was truthful. The nurse said the FM did not say what happened. The RN voiced everything was brought to the attention of the DON on Monday morning, around 11:00 a.m., but she already knew about it. The DON, entered the office shared with RN #71 at 1:18 p.m. she said NA #79 told her yesterday morning (06/19/17) , and reported the NA thought she had told the med (medication) cart nurse. The DON said the LPN did not identify it as an allegation of abuse, and it was still being investigated. The abuse, neglect and exploitation policy, with an implementation date of 11/15/16, was reviewed on 06/20/17 at 11:47 a.m. The policy defined verbal abuse as follows: the use of oral, written, or gestured language that willfully includes disparaging and derogatory terms to residents or their families, or within their hearing distance regardless of their age, ability to comprehend, or disability. The definition of abuse was noted as the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish. This also includes the depravation by an individual, including a caretaker, of goods or services that are necessary to attain or maintain physical, mental, and psychosocial well-being. Number seven (7) of the abuse policy required when suspicion or reports of abuse, neglect or exploitation or reports of abuse occur, an investigation is immediately warranted. Once the resident is cared for and the initial reporting has occurred, an investigation should be conducted. Components of an investigation may include: Interview the involved resident, if possible, and if the resident is cognitively impaired interview several times to compare responses. Other interviews may include family members, roommates, residents in adjoining rooms, staff members in the area, and visitors in the area. During a discussion with the administrator, on 06/20/17 at 1:45 p.m., she verbalized acknowledgement that anyone could have reported the allegation of abuse, including the nurse aide. |
2020-09-01 |