cms_WV: 11465

In collaboration with The Seattle Times, Big Local News is providing full-text nursing home deficiencies from Centers for Medicare & Medicaid Services (CMS). These files contain the full narrative details of each nursing home deficiency cited regulators. The files include deficiencies from Standard Surveys (routine inspections) and from Complaint Surveys. Complete data begins January 2011 (although some earlier inspections do show up). Individual states are provides as CSV files. A very large (4.5GB) national file is also provided as a zipped archive. New data will be updated on a monthly basis. For additional documentation, please see the README.

Data source: Big Local News · About: big-local-datasette

This data as json, copyable

rowid facility_name facility_id address city state zip inspection_date deficiency_tag scope_severity complaint standard eventid inspection_text filedate
11465 DUNBAR CENTER 515066 501 CALDWELL LANE DUNBAR WV 25064 2010-10-19 241 D     SHO311 **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** . Based on observation, resident interview and staff interview, the facility staff failed to treat residents with respect. Staff walked past Resident #71 who was requesting assistance without acknowledging her presence or her request. When interviewed, Resident #71 (who was alert and oriented) reported staff members frequently did not identify themselves to her when giving her care. The resident said she felt like staff treated her like a child. This was observed to be true for one (1) of four (4) sampled residents. Resident identifier: #71. Facility census: 118. Findings include: a) Resident #71 At the initial unannounced entrance to the facility on [DATE] at 3:30 p.m., Resident #71 was observed standing in the doorway of her room waving a water pitcher in the air and saying in a loud voice, "I need some water. Will you get me some water?" As she was making this request, staff members were observed to walk past her and not pay attention to her. A nurse was down the hall passing medications, and two (2) nursing assistants walked past her without saying anything. Resident #71, when interviewed at 4:10 p.m. on 10/17/10, stated she had tried to get the staff to help her several times, but "some of them just run from you." When asked if she knew the names of the staff members that she has difficulty getting help from, she stated, "No, because they do not tell you their name and probably don't want you to know it." She then named several staff members who did treat her respectfully and stated, "They were wonderful and very nice, but some of them just run from you and ignore you." The resident stated, "I do not appreciate being treated like I am a child." This surveyor turned on the call light in Resident #71's room at 4:15 p.m. on 10/17/10. The call light was promptly answered at 4:16 p.m. A nursing assistant (Employee #56) came in the room and asked, "What do you need?" while walking past this resident and looking at the roommate. Resident #71 told this nursing assistant, "I have been trying to get you to help me, and you would not even stop and see what I wanted." The nursing assistant responded, "You caught me in a run." The nursing assistant was asked by this surveyor what her name was, because she wore no name tag, and she was identified herself. The resident stated she did not know this employee's name, because "The staff here never tell you their names, but she is one of the ones who ignored me earlier." Employee #56 proceeded to assist the resident's roommate (Resident #24) to the bathroom. Another staff member then came in, and Employee #56 told her that she needed to go to the bathroom. Resident #71 then asked, "Who is assigned to this room?" Employee #56 told her the name of her assigned caregiver. Resident #71 stated she did not know who that was. She then stated, "I know their names if they tell me," and she again named staff members by name and said, "They treat you wonderful, but some don't even tell you their name." Medical record review revealed Resident #71 was alert / oriented and had capacity to understand and make her own informed health care decisions. She lived alone and came to the facility following a knee replacement. She did not have any long-term or short-term memory problems and was independent with cognitive skills for daily decision-making. The social worker (Employee #53) was notified of the above observations at 10:30 a.m. on 10/18/10. At 11:00 a.m., this surveyor accompanied this social worker to interview Resident #71. The resident described to the social worker the incident that had occurred the day before, and the social worker initiated an investigation into the incident at that time. . 2014-02-01